Last updated: September 2, 2026
Cookie policy
This Cookie Policy explains how Umbrellla uses cookies and similar technologies when you visit or interact with our website.
01
What are cookies?
Cookies are small text files that websites or service providers place on your browser or device.
Similar technologies may include local storage, pixels, tags, scripts, and other browser-based storage technologies.
- Remember preferences
- Maintain sessions
- Provide shopping and checkout functionality
- Improve security
- Enable customer support features
- Understand how visitors interact with a website
- Improve performance and usability
02
How Umbrellla uses cookies
Umbrellla and the third-party services that support our website may use cookies or similar technologies to keep the website functioning properly, maintain shopping-cart or checkout sessions, remember preferences, process payments, detect and prevent fraud, provide live chat, maintain customer-support sessions, measure website performance, understand how visitors use the website, and improve website functionality and customer experience.
03
Essential cookies
Some cookies are necessary for the website to function properly. Because these cookies are necessary to provide requested services or operate the website securely, they may not always be optional.
- Website security
- Session management
- Shopping-cart functionality
- Checkout
- Payment processing
- Fraud prevention
- Customer-support functionality
04
Live chat and tawk.to
Umbrellla uses tawk.to to provide live-chat and customer-support functionality.
The tawk.to widget may use cookies and browser storage to maintain chat sessions, recognize returning visitors, remember settings, and support communication between visitors and Umbrellla.
tawk.to states that its widget may use cookies such as visitor identifiers, session-management cookies, and local storage for connection and chat functionality.
Information processed through tawk.to may include technical information such as browser or device information and IP-related data, as well as information voluntarily provided through chat.
Where prior consent is required by law, such as in the United Kingdom, the European Union, the wider European Economic Area, and Switzerland, the tawk.to widget loads only after you accept optional cookies through our consent banner. Elsewhere the widget may load when you visit the site.
Wherever you are located, you can review or change your choice at any time from the “Cookie preferences” link in the footer.
05
Stripe and checkout
Umbrellla uses Stripe to provide secure payment processing.
Stripe may use cookies or similar technologies during checkout for purposes including processing payments, providing payment functionality, preventing and detecting fraud, protecting accounts and transactions, maintaining secure sessions, and improving payment experiences.
Stripe states that cookies and similar technologies may be used to ensure its services function correctly, prevent fraud, understand service usage, and improve the user experience.
Stripe controls the cookies and technologies used on Stripe-hosted or Stripe-powered portions of the payment experience in accordance with its own policies.
06
Printful
Umbrellla uses Printful for product production and fulfillment.
Most Printful processing occurs after an order has been submitted rather than through advertising cookies placed by Umbrellla.
However, if Printful-hosted functionality, integrations, or embedded services are used on the website, Printful may use cookies or similar technologies in accordance with its own policies.
Printful’s cookie documentation distinguishes between necessary, performance, analytical, and third-party cookie technologies.
07
Customer support and email services
Umbrellla uses services including Zoho Mail and tawk.to to provide email and customer support.
These systems may process information necessary to deliver messages, maintain accounts, prevent abuse, and provide support.
Email services generally operate independently from browser cookies placed directly on the Umbrellla website.
08
Transactional email services
Umbrellla may use a transactional email provider such as Resend, Postmark, or another provider to deliver website-generated messages, contact-form submissions, order notifications, or other transactional communications.
Such providers may process technical delivery information necessary to send and monitor email. If additional email providers are added or changed, this policy may be updated accordingly.
09
Analytics cookies
Umbrellla may use analytics technologies to understand website usage and improve performance.
If analytics services requiring consent are enabled, visitors may be given the opportunity to accept or reject those cookies where required by law.
- Pages visited
- Approximate visit duration
- Browser type
- Device type
- Referring pages
- General location derived from technical information
- Interactions with website features
10
Advertising and marketing cookies
Umbrellla may use advertising or marketing technologies in the future to measure campaigns or deliver more relevant advertising.
These could include services such as Meta Pixel, TikTok Pixel, Google advertising tools, or similar technologies.
If these technologies are enabled, we will update our disclosures as appropriate and provide cookie-management options where required by applicable law.
Umbrellla does not currently rely on this section as permission to use optional advertising cookies where consent is legally required.
11
Cookie categories
Depending on the features enabled on the website, cookies may generally fall into the following categories.
- Strictly necessary cookies: required for security, checkout, sessions, and essential website functionality.
- Functional cookies: help remember preferences and provide enhanced functionality such as customer support or chat.
- Analytics cookies: help us understand how visitors interact with the website and identify opportunities to improve it.
- Advertising cookies: may be used to measure marketing campaigns or provide relevant advertising when those services are enabled.
12
Managing cookie preferences
You can manage cookies through your browser settings. Blocking essential cookies may prevent parts of the website from functioning correctly.
Where required by applicable law, Umbrellla may also provide a cookie-consent or preference tool that allows you to manage optional cookie categories.
- View stored cookies
- Delete cookies
- Block some or all cookies
- Prevent new cookies from being stored
- Receive notifications when cookies are being used
13
Do Not Track and browser privacy controls
Some browsers provide privacy signals or “Do Not Track” functionality. The availability and legal treatment of these signals varies by jurisdiction and technology.
Where applicable law requires recognition of browser-based privacy signals, we will take reasonable steps to honor those requirements.
14
Third-party cookies
Some cookies or similar technologies may be controlled directly by third-party providers rather than Umbrellla.
Those providers may process information according to their own privacy and cookie policies. We encourage visitors to review the privacy information provided by third-party services they interact with.
15
Changes to this Cookie Policy
We may update this Cookie Policy when website functionality changes, new service providers are added, existing integrations change, new analytics or advertising technologies are introduced, or legal requirements change.
When we update this policy, we will revise the Last updated date at the top of the page.