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Customer support
A few details help us respond faster.
For order questions, please include your order number, product name, and the best email address for follow up.
Emailsupport@umbrellla.net
Live chat hoursMonday to Friday, 7:00 AM to 10:00 PM CT
Saturday to Sunday, 9:00 AM to 8:00 PM CT
Saturday to Sunday, 9:00 AM to 8:00 PM CT
Best forOrders, returns, sizing, gifting, and product questions
Response time
We aim to respond to email inquiries as quickly as possible. For time sensitive questions, live chat is the fastest way to reach us during support hours.
Helpful note
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