Privacy policy
Last updated: February 11, 2026
Umbrellla (“Umbrellla,” “we,” “us,” “our”) operates this store and website (the “Services”). Umbrellla is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit, make a purchase, or contact us.
1) Personal Information We Collect
Depending on how you use the Services, we may collect:
- Contact details (name, shipping/billing address, email, phone)
- Transaction information (items viewed/purchased, order history, returns/exchanges)
- Payment information (processed through Shopify/payment processors; we do not intentionally store full card numbers)
- Account information (if you create an account)
- Communications (messages you send to us)
- Device/usage info (IP address, browser/device info, cookies, interaction data)
2) Sources of Information
We collect information:
- From you (checkout, account creation, support emails)
- Automatically (cookies and similar tech)
- From Shopify and service providers that help operate our store
- From fulfillment partners (e.g., Printful) to fulfill and ship orders
3) How We Use Information
We use personal information to:
- Process payments, fulfill orders, ship items, and provide customer support
- Send transactional emails (order confirmations, shipping updates, receipts)
- Improve store performance and troubleshoot issues
- Detect and prevent fraud
- Comply with legal obligations and enforce policies
4) How We Disclose Information
We may share information with:
- Shopify (store hosting and core commerce services)
- Printful (fulfillment and shipping of made-to-order items)
- Payment processors, shipping carriers, analytics, security, and support vendors
- Authorities or parties as required by law or during a business transfer
5) Cookies
We and Shopify use cookies for store functionality, security, and analytics. You can control cookies via browser settings (some features may not work if cookies are disabled).
6) Your Rights
Depending on where you live, you may have rights to access, correct, delete, or opt out of certain processing. To request help, contact support@umbrellla.net.
7) Data Retention & Security
We keep data as needed for orders, support, legal compliance, and business operations. No method of transmission/storage is 100% secure.
8) International Transfers
Shopify, Printful, and other service providers may process information outside your country.
9) Changes
We may update this policy from time to time and will revise the “Last updated” date.